Services

Leadership

Leadership training programs
Individual and group coaching
Action learning
Design thinking

There is no substitute for great leadership. And yet, we are often inclined to ignore leadership development in favor of other, more tangible efforts.

What Does Leadership Mean to Us?

Everywhere we go, in every work place, we meet people who are struggling in their supervisory and management roles, struggling with how to effectively lead their teams. They aren’t dummies—they are individuals who have been fabulous at their jobs as individual contributors; they are nurses and engineers and teachers and accountants and mechanics. Because they are great contributors, they were promoted and then expected to lead. The problem is no one helped them develop a leadership mindset and a leadership toolbox.

That’s where we come in. We build strong leaders by helping them develop the mindset and toolset that can make them great leaders. Our leadership development services include:

  • Leadership training programs
  • Individual and group coaching
  • Action learning
  • Design thinking process
  • Change management
  • Team building
  • Facilitation
  • Conflict resolution
Agency of the...
Agency of the Future Guide:...

Improving Government Customer Service GovLoop, with support from Zelos, released its Agency of the Future Guide to Customer…

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Agency of the Future Guide: Customer Service, Closing the Gap Between Citizens and Officials